This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have general management accountabilities.

Individuals in these roles carry out complex tasks in a specialist field of expertise. They may undertake technical research and analysis, and will often contribute to setting the strategic direction for a work area.

The qualification is suited to individuals who are responsible for the supervision and leadership of a team or work area (including by managing staff performance and making staffing decisions).

Core Units:

BSBCRT611 – Apply critical thinking for complex problem solving

BSBFIN601 – Manage organisational finances

BSBOPS601 – Develop and implement business plans

BSBSUS601 – Lead corporate social responsibility

BSBTEC601 – Review organisational digital strategy

Elective Units:

BSBOPS602 – Monitor corporate governance activities

BSBPMG631 – Manage program delivery

BSBSTR603 – Develop business continuity plans

BSBTWK601 – Develop and maintain strategic business networks

BSBXDB501 – Support staff members with disability in the workplace

Evidence gathering technique used for this course:

• Direct observation, role-plays written/verbal questioning, interviews and self-evaluations, case studies, projects, assignments are used to assess required knowledge and skills
• Combination of practical and written exercises.

Study Pathways

The further study pathways available to learners who undertake this qualification include:

• BSB80215 Graduate Diploma of Strategic Leadership
• Bachelor of Business

Employment Pathways

Employment pathways are available to students who complete this qualification in:

• Business Manager
• Business Analyst
• Executive

The specific course entry requirements are:

• Have completed a Diploma or Advanced Diploma from the BSB Training Package (current or superseded equivalent versions) or
• Have two years equivalent full-time relevant workplace experience in an operational or leadership role in an enterprise.
• Overseas students must demonstrate English language proficiency of IELTS 5.5 or equivalent.
• Overseas students can only enroll face to face 20 hours per week.